Issues?

Need help? Find solutions to common issues here.

Troubleshooting

My location is wrong.

Grant location permissions in the Alexa app:

  1. Home screen → Skills & Games
  2. Find Big Sky
  3. Settings → Manage Permissions
  4. Enable Device Location
Help!! Big Sky keeps waking me up!

See the routine setup/disabling instructions in the Weather Info section on the FAQ page.

My Forecast is Wrong

Occasionally, forecasts are wrong. But if your forecast is consistently off, it might be for the wrong location.

Make sure you've granted Big Sky permissions to access your device's location.

Big Sky keeps telling me my account isn't linked.

This commonly happens with multiple profiles or Amazon accounts.

Solution: "Alexa, switch profiles" to ensure you're using the correct profile.

I still have questions. And suggestions.
Launch on Alexa